Privacy Policy
Harvest Vegetables and Fruits Trading Co. LLC respects the privacy and confidentiality of its customers and business partners.
We may collect customer names, company details, contact information, billing addresses, invoice details, and payment transaction references for legitimate business purposes.
This information is used to manage customer relationships, process invoices and payments, coordinate deliveries, maintain accounting records, and comply with legal obligations.
Payments made through authorized payment links are securely processed by third-party payment service providers. We do not intentionally store complete card numbers or CVV details.
Customer information may be shared with authorized payment processors, delivery partners, and service providers where necessary to fulfil our services or comply with applicable laws.
We apply reasonable measures to protect personal information and retain it only for as long as required for legitimate business or legal purposes.
Customers may contact us regarding their personal information and applicable privacy rights.
Terms & Conditions
Harvest Vegetables and Fruits Trading Co. LLC is a UAE-based company engaged in importing, trading, and distributing fresh fruits, vegetables, herbs, and foodstuff products. Our website is intended to provide information about our company, products, and services. It is not an e-commerce platform, and customers cannot place orders directly through the website.Orders, Invoices and Payments
All orders, prices, delivery arrangements, and payment terms are agreed directly between the company and its customers. Payments may be collected through bank transfers, authorized payment links, or other approved payment methods. Payment links are issued only against valid invoices, quotations, or agreed business transactions. Payments are processed in AED unless otherwise agreed.
Delivery and Fulfilment
Product deliveries are arranged directly with customers based on agreed quantities, locations, and delivery schedules.
Disputes and Cancellations
Any payment discrepancies, order cancellations, or product-related concerns must be communicated directly to the company. Refunds and adjustments are handled in accordance with our Refund and Cancellation Policy.
Governing Law
These terms are governed by the applicable laws of the United Arab Emirates.
Refund & Cancellation Policy
Harvest Vegetables and Fruits Trading Co. LLC supplies fresh fruits, vegetables, herbs, and foodstuff products to business customers. Our website does not facilitate direct online purchases. Payments are collected through invoices, bank transfers, or authorized payment links.Payment Refunds
Refund requests may be considered in the following circumstances:
Duplicate or excess payments.
Incorrect invoice amounts.
Payments collected against cancelled orders.
Non-delivery of agreed products.
Verified product quality or quantity discrepancies.
Order Cancellations
Order cancellations are subject to agreement between the customer and the company, considering product preparation, dispatch status, and the perishable nature of the goods.
Refund Processing
Approved refunds will normally be initiated within 7–14 business days through the original payment method where possible, subject to bank and payment-provider processing times.
Product Quality Disputes
Customers should inspect products upon delivery and promptly report any concerns. Refunds, replacements, or credit adjustments will be considered based on the circumstances and applicable UAE law.